At Modern Safaris, we are committed to respecting and protecting the privacy of our tour operators, destination management companies (DMCs), travel designers, and their safari guests. This Privacy Policy outlines the types of information we collect, how it is processed and protected, and your rights regarding your data.
1. Information We Collect
We collect information to provide, maintain, and improve our itinerary building, rate calculation, and proposal analytics services.
A. Operator Account Data
When you create a Modern Safaris account or subscribe to a plan, we collect business information including your name, company name, email address, phone number, physical address, logo, and billing credentials.
B. Itinerary & Guest Quote Data
When you create safari proposals, we process information you enter, such as guest names, group sizes, travel dates, requested lodge preferences, custom pricing notes, and day-by-day itineraries.
C. Proposal Live-View & Usage Analytics
When a guest views an interactive web itinerary link sent by an operator, our servers record engagement metrics, including device type, operating system, proposal view timestamps, duration spent per day/section, and interaction events.
2. How We Use Information
We use the collected information for specific, operational purposes:
- To build, render, host, and deliver interactive digital safari proposals on desktop and mobile devices.
- To calculate rate engine totals, seasonal fees, single supplements, and park fees.
- To provide real-time proposal engagement analytics to operators so they can optimize lead follow-ups.
- To process subscription payments via payment gateways (e.g. M-Pesa, Airtel Money, credit cards).
- To maintain system security, detect fraud, and prevent unauthorized access.
3. Data Protection & Security Measures
We implement industry-standard administrative, physical, and technical safeguards to protect operator and guest data against unauthorized access, loss, or alteration.
- All web traffic and live proposal views are encrypted in transit using HTTPS / TLS 1.3 protocols.
- Sensitive database storage and server endpoints are secured behind modern firewall and access controls.
- Role-based access controls ensure that operator account data is strictly isolated from other organizations.
4. Third-Party Integrations & Subprocessors
We do not sell, rent, or trade your personal data or your guest information to third parties. We share data with trusted third-party service providers only as necessary to operate the Platform:
- Payment Processors: Mobile money gateways (M-Pesa, TigoPesa, Airtel Money) and card processors to complete subscription billing.
- Cloud Infrastructure & Hosting: Enterprise cloud hosting infrastructure for database persistence and global CDN rendering.
- Analytics Services: Internal analytics tools for monitoring platform uptime and proposal performance.
5. Cookies & Tracking Technologies
We use essential cookies and session tokens to keep operators logged in and maintain secure proposal states. We also use performance cookies to measure proposal load times and guest view analytics. You can adjust your browser settings to block cookies, though certain interactive features may be limited.
6. Operator Rights & Data Control
As an operator on Modern Safaris, you maintain full control over your stored itineraries and account information:
- Access & Export: You may access, download, or export your quotes, itineraries, and proposals at any time.
- Correction & Deletion: You may update or delete draft proposals and request the full deletion of your account and associated media.
7. Privacy Contact & Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal regulations. The latest version will always be accessible at this URL with an updated timestamp.
For any questions, data access requests, or privacy concerns, please contact our Privacy Team: